Privacy Policy
Last updated: May 2026
PP ("we", "our", or "us") is committed to protecting your privacy. This policy explains what information we collect, how we use it, your choices, and your rights — including rights under the UK GDPR and EU GDPR.
Data Controller
PP is the data controller for personal data collected through the app. For privacy enquiries, contact us at pp.iphone.app@gmail.com.
Information We Collect
We collect the following types of information when you use PP:
- Location data. To show you nearby bathrooms, PP accesses your device location while the app is in use. We do not collect location data in the background and do not store precise location history on our servers.
- Account information. If you create an account, we collect your email address and a display name. You may sign in with Apple or email. Anonymous accounts are created automatically on first launch; these are not linked to your identity unless you choose to sign up.
- User-generated content. Reviews, bathroom listings, ratings, check-ins, and other content you submit are stored in our database and may be visible to other users.
- Analytics data. With your consent (where required by law), we collect anonymous usage events — such as which features you use, how many bathrooms you view, and whether the app crashes. This data does not include your name, email, or precise location. You can withdraw consent at any time in the app under Profile → Privacy Settings.
- Payment information. If you make a purchase, payment is processed by Apple Pay and Stripe. We do not store your full payment card details. We retain a record of transaction amounts, bathroom IDs, and timestamps for accounting purposes.
- Device and crash data. We collect anonymised crash reports via Firebase Crashlytics to fix bugs. These do not include personal information.
Lawful Basis for Processing (UK & EU Users)
Where the UK GDPR or EU GDPR applies, we rely on the following lawful bases:
- Contract — to provide the core app features you request (finding bathrooms, submitting reviews, processing payments).
- Consent — for optional analytics collection. You are asked for consent on first launch and can change your choice at any time in Privacy Settings.
- Legitimate interests — for crash reporting and fraud prevention, where these do not override your rights.
- Legal obligation — to retain transaction records as required by applicable law.
How We Use Your Information
- To show you nearby bathrooms relevant to your location
- To allow you to submit, rate, and review bathroom listings
- To authenticate your account and provide business owner features
- To process payments for access codes or business features
- To improve the app based on aggregated, anonymised usage patterns (analytics, with consent)
- To diagnose and fix crashes and technical issues
Analytics and Opt-Out
Analytics collection is off by default for users in the UK and EU. You will be asked for consent on first launch. You can change this at any time: open PP → Profile → Privacy Settings → Anonymous Usage Analytics.
When enabled, analytics events are collected by Firebase Analytics (Google). These events include feature interactions (e.g. "viewed bathroom detail", "submitted review") and do not include your name, email address, or precise location. Google's data processing terms apply: Firebase Privacy.
Third-Party Services
PP uses the following third-party services, each with their own privacy policies:
- Firebase (Google) — authentication, database, cloud functions, crash reporting, and analytics. Firebase Privacy
- Apple MapKit — location search and business hours lookup. Apple Privacy
- Stripe — payment processing and business owner payouts. Stripe Privacy
- OpenStreetMap / Overpass API — public toilet data. OSM Privacy
Data Retention
Your account data is retained until you delete your account. You can delete your account and all associated reviews directly from the app (Profile → Privacy Settings → Delete My Account & Data). Location data is not retained after your session ends. Transaction records are retained for up to 7 years to meet legal accounting obligations.
International Data Transfers
PP is operated from the United States. Your data is processed on servers located in the US (via Google Firebase). For users in the UK and EU, transfers to the US are made under appropriate safeguards, including Google's Standard Contractual Clauses.
Children's Privacy
PP is not directed at children under 13 (or under 16 in the EU/UK where applicable). We do not knowingly collect personal information from children.
Your Rights
Depending on where you live, you may have the following rights regarding your personal data:
- Access — request a copy of the data we hold about you.
- Rectification — ask us to correct inaccurate data.
- Erasure — request deletion of your personal data ("right to be forgotten"). You can do this directly in the app or by contacting us.
- Restriction — ask us to limit how we process your data in certain circumstances.
- Portability — request your data in a structured, machine-readable format.
- Objection — object to processing based on legitimate interests.
- Withdraw consent — withdraw consent for analytics at any time in Privacy Settings, without affecting the lawfulness of prior processing.
To exercise any of these rights, contact us at pp.iphone.app@gmail.com. We will respond within 30 days.
Right to Complain
If you are in the UK, you have the right to lodge a complaint with the Information Commissioner's Office (ICO): ico.org.uk. If you are in the EU, you may contact your local supervisory authority.
Changes to This Policy
We may update this policy from time to time. We will notify you of material changes by updating the "Last updated" date above. Continued use of the app after changes constitutes acceptance of the revised policy.
Contact
Questions about this policy? Email us at pp.iphone.app@gmail.com.